Who we are
At Trendy Wears, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our fashion bespoke services, whether online, in-store, or through other channels.
Information We Collect
We may collect the following types of personal information:
a. Personal Identification Information
Billing and delivery address
Full name
Phone number
Email address
b. Measurement & Style Information
Body measurements for bespoke tailoring
Style preferences, fabric choices, and design specifications
c. Payment Information
Payment details (processed securely through third-party payment providers)
d. Usage Data
Information about how you interact with our website or social media platforms
How We Use Your Information
We use your information to:
Comply with legal obligations
Process and fulfill your bespoke orders
Communicate with you about orders, updates, and inquiries
Personalize your experience and design recommendations
Improve our products and services
Send promotional messages (only if you opt in)
Sharing Your Information
We do not sell your personal information. However, we may share your data with:
Legal authorities when required by law
Trusted service providers (e.g., payment processors, delivery partners)
Employees or tailors involved in fulfilling your order
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to:
Provide ongoing customer support
Fulfill your orders
Maintain records for business and legal purposes
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Trendy Wears
Email: support@trendyculture.com.ng
Phone: +234 810 021 3324
Address: Ajah, Lagos, Nigeria